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Trading Charter

Building upon our principles of “family values and professional service”

We will:

1. Adopt a personal approach:

  • Take an interest in your job
  • Be positive, honest, reliable & consistent
  • Offer our product knowledge advice, and experience

2. Strive to supply all the materials you require to complete your job:

  • We can source non stocked items and “Specials” please ask
  • Please tell us of any items you regularly use we currently do not stock

3. Aim to make deliveries to your sites:

  • On time and in full, every time
  • Monitor our performance and learn from mistakes

4. Telephone Sales Service.

  • Answer calls promptly
  • Take full details of your enquiry, and fully understand your requirements
  • Price competitively

5. Collection Service.

  • Serve you promptly, safely and courteously in our yards, warehouses and at our trade counters

6. We value your business and welcome your feedback.

Managing Director