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Returns Policy

  • Goods can be returned for a refund provided they are returned within 14 days of purchase, with a valid receipt, in pristine condition and their original packaging (exclusions apply*).
  • We reserve the right to charge a restocking charge of 25% on all returns.
  • A delivery/collection charge may be applicable.


We will not take back:

  1. Perishables and other items that may deteriorate with short shelf life
  2. Powders (Plaster, Cement etc.)
  3. Chemicals
  4. Paint
  5. Bulk Bags/Poly Bags of aggregates and sand
  6. Timber machined to your specification
  7. Cut to size items i.e. artificial grass
  8. Special Orders (Specials are products that are not stocked by our company and have been purchased specifically for your order)

This does not affect your statutory rights.