Online Terms & Conditions
Using the site
This site has no charge for use and is subject to compliance to our Terms & Conditions. These will not affect your statutory rights. We reserve the right to update our Terms & Conditions which will be notified on our site should this occur. Use of the site indicates your acceptance of our Terms & Conditions.
Material on this website must not be republished online or offline without our permission
Prices advertised on this site are exclusive to orders placed online only, our branches may not be able to price match.
To register you must be a minimum of 18 years old. All details must be correct and changes must be notified.
The password you create must be kept confidential. Should you feel this has been compromised we must be informed immediately as you are responsible for all activities which have occurred using your password.
In the unlikely event that security is breached we may request that your password be changed. We reserve the right to suspend your account and/or refuse access to our website, terminate or remove an account, edit content or cancel orders.
If no trading account is held payment must be made in full to enable your order to be processed.
In the unlikely event that the goods are no longer available, or that there has been a pricing mistake, you will be advised. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.
All prices will be as advertised on our website but may be subject to change through circumstances beyond our control. Certain items may have a minimum order quantity, should this occur you will be advised and have the right to cancel.
Please see our 'Returns Policy' for details of any goods you may wish to return.
We will not be liable for any charges relating to damaged, late or non-delivery of any item.
Your right to cancel an order
You may cancel any time from the moment an order is placed and have 14 working days from the day after you receive the goods in which to cancel. All cancellations must be notified by email, fax or letter and the cost of returning the goods will be at the customer's liability.
Any deficiencies, breakages or late deliveries must be notified within 48 hours.
Should there be a problem with the goods, please notify us immediately by providing full details. If possible provide us with a digital photograph of the problem as this may save time. We will deal with the matter in accordance with your legal rights and your statutory rights will not be affected.
Upon notification we reserve the right to carry out any of the following:
- Make good any shortages
- Rearrange another suitable delivery date
- Replace defective goods
- Refund items in question
Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith. We have tried to display, as accurately as possible, the colours of our products that appear on this website, however, we cannot guarantee their accuracy.
Our site offers no guarantees or warranties. All risks associated with Internet use are your liability. Errors & omissions are excepted. Inaccuracies should be notified immediately.
We try to ensure our website is available 24/7 all the year, however, should we encounter any downtime we will not be held liable for its unavailability.
Any links to third party websites from this Website are for your convenience only. They may not have been reviewed and we accept no responsibility for their content.
All trademarks are subject to copyrights along with the entire content of our site.
The contract between us shall be governed by English law and English courts will be given jurisdiction to resolve disputes.