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Lawsons are the largest independent timber, building & fencing merchants in London and the South East of England. Established in 1921 Lawsons now have a number of branches offering the complete range of building materials.

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Telephone Salesperson required at Colney Heath, Herts

Lawsons Colney Heath branch is looking for a confident experienced telephone salesperson, to join their fast paced sales team.

As a telephone salesperson at one of the Groups largest and busiest branches, you will actively contribute to the sales and margin targets of the branch and will provide a high standard of customer service.

Key Task requirements:

  • Continually projecting and promoting the company image of service and quality.
  • Personally contribute to the sales and margin targets of the branch.
  • Building strong customer relations.
  • Making profitable sales and exploiting opportunities to link sell.
  • Agreeing the best possible margins when negotiating with customers.
  • Organising delivery of building materials.
  • Dealing with queries and complaints effectively and pleasantly.
  • Provide or arrange technical advice when requested.
  • Ensure that payment procedures are followed correctly and consistently.
  • Take specific responsibilities for administrative paperwork.

Additional training will be provided.

The Job Package:

  • Competitive Salary
  • 22 Days annual leave (plus Public Bank Holidays)
  • Pension Scheme
  • Death In Service Benefit (2 x basic salary)
  • Employee Assisted Programme
  • Staff Discount Card (applicable after 3 months)
  • Company Uniform

Key Skill Requirements:

  • Proven track record in a Sales environment.
  • Awareness of selling in the building industry is highly desirable.
  • Excellent communication skills.
  • Ensure that customer requests are carried out promptly and accurately.
  • Setting a positive example in customer service principles and practice.
  • Relates to co-workers in a supportive manner.
  • Prepared to develop a knowledge of the company and its products.
  • Good planning and organisational skills.
  • The ability to work under pressure.
  • Good IT, literacy and numeracy skills.

If you feel that you are suitably qualified and have the skills and attributes necessary to fulfil this role, please apply in writing to, enclosing a copy of your C.V.

Closing date for application Friday 8th July 2016

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