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Lawsons are the largest independent timber, building & fencing merchants in London and the South East of England. Established in 1921 Lawsons now have a number of branches offering the complete range of building materials.

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Telephone Sales Person - Loft Department

Lawsons Loft Sales Department, based at Whetstone N20, are looking to recruit an experienced and highly motivated Salesperson.

As a Salesperson, you will contribute to the sales and margin targets of the branch and will provide a high standard of customer service.

The successful candidate must have a proven track record in supplying building materials and will be expected to conduct site surveys via Google, price and process steel orders and have excellent customer service skills.

This is a demanding position in an extremely busy sales department requiring determination and a positive attitude.

Key Task Requirement:

  • Continually projecting and promoting the company image of service and quality.
  • Contribute to the sales and margin targets of the branch and meet KPI targets.
  • Develop and maintain productive and profitable customer relationships.
  • Skilful negotiating at all levels to promote and secure sales.
  • Dealing with queries and complaints effectively and pleasantly.
  • Provide or arrange technical advice when requested.
  • Take specific responsibilities for administrative paperwork.


Additional training will be provided

The Job Package

  • Competitive Salary
  • 22 Days Annual leave (plus Bank Holidays)
  • Pension Scheme
  • Death in Service Benefit (2 x Salary)
  • Employee Assistance Programme
  • Staff Discount Card (qualifying period)
  • Company Uniform
  • Additional staff benefits

Key skill Requirements:

  • Extensive Roofing Product knowledge
  • Good General Building and Timber Product knowledge
  • Excellent communication and customer service skills
  • Confident negotiation skills
  • Proactive and enthusiastic, with an aptitude to achieve objectives and targets
  • Kerridge skills preferred, or similar Merchant system skills essential
  • MS Office skills
  • Good at working under pressure and to deadlines, with ability to multi task
  • All round Team Player

If you feel that you are suitably qualified and have the skills and attributes necessary to fulfil this role, please forward your CV and a cover letter to

Closing date for applications – Friday 27th July 2018