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Lawsons are the largest independent timber, building & fencing merchants in London and the South East of England. Established in 1921 Lawsons now have a number of branches offering the complete range of building materials.

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Counter Sales - Camden Branch


Job Title:

Counter Sales


Sales & Management



Position Type:

Full Time

Reporting To:

Branch Manager

Travel Required:



Working at our Sales Counter, you will create a friendly and welcoming environment that encourages return custom, to enable Branch sales and margin growth.


Key Accountabilities:

  • Help to exceed branch Sales, Margins and Gross profit
  • Comply with company audit requirements
  • Carry out and comply with the company end of day cashing up procedure
  • Respond positively and effectively to customer’s needs
  • Agree the best possible margin when negotiating with customers, in line with KPI’s and budgets
  • Cultivate & maintain exceptional standards of customer service
  • Deal with customer complaints, effectively, pleasantly and in a timely manner
  • Assist in the company stock counts
  • Ensure stock levels are maintained
  • Build rapport with customers
  • Be vigilant to prevent the theft of products
  • Be vigilant and report any Health & Safety issues immediately to the Line Manager.

Person Profile:

  • Demonstrates a positive, friendly and stable attitude
  • Is prepared to develop a knowledge of the company and its products
  • Someone who will promote and adhere to the company’s culture, values and professionalism
  • Good interpersonal skills, confidence and able to approach customers
  • Excellent communication and influencing skills


Knowledge, Experience, Qualifications:

  1. Excellent IT skills (Word, Excel and Outlook)
  2. English speaking


The Job Package:

  • Competitive Salary
  • 22 Days Annual leave (plus Public Bank Holidays)
  • Pension Scheme
  • Death In Service Benefit (2 x basic salary)
  • Employee Assisted Programme
  • Income protection (subject to meeting criteria and completing 2 years’ service)
  • Staff Purchase Scheme (applicable after 3 months service)
  • Company Uniform
  • Additional staff benefits


If you feel that you are suitably qualified and have the skills and attributes necessary to fulfil this role, then please apply in writing to enclosing a copy of your C.V.

Please mark your application – Camden Sales Counter


Closing date for applications Friday 9th August 2019