Counter Sales - Camden
Location: Camden Branch, 53 Blundell Street, Camden Town, North, London N7 9BN
Reports To: Branch Manager
Position Type: Full Time
About Lawsons
Lawsons is one of the largest independent Timber, Building & Fencing Merchants in London & South East of England and we are currently operating in our 100th Year.
The Role
To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.
Key Accountabilities…
- Help to exceed branch Sales, Margins, and Gross profit
- Comply with company audit requirements
- Carry out and comply with the company end of day cashing up procedure
- Respond positively and effectively to customer's needs
- Agree the best possible margin when negotiating with customers in line with branch budget and KPl's
- Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practice, Standards and Company Policies are met
- Deal with customer complaints effectively, pleasantly and in a timely manner
- Assist in the company stock counts
- Ensure that stock levels are maintained and merchandised
- Build rapport, be polite and courteous to customers
- Be vigilant to prevent loss of product by theft etc.
- Be vigilant and to report any Health & Safety issues to the Line Manager immediately
We would love to meet someone with…
- A positive & friendly attitude
- The desire to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
- Professionalism - promoting and adhering to the company's cultures & values
- Good interpersonal skills, confident and able to approach customers
- Excellent communicating, influencing and negotiating skills. Both oral and written
- The ability to prioritise responsibilities under pressure and be self-motivated
What is in it for you…
- Competitive Salary
- 22 Days Holiday + Bank Holidays
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme
If you are interested in this position please email hr@lawsons.co.uk as we would love to hear from you!
