Adopt a personal approach:

• Take an interest in your job.
• Be positive, honest, reliable & consistent.
• Offer our product knowledge advice, and experience.

Strive to supply all the materials you require to complete your job:

• We can source non stocked items and “Specials” please ask.
• Please tell us of any items you regularly use we currently do not stock.

Aim to make deliveries to your sites:

• On time and in full, every time.
• Monitor our performance and learn from mistakes.

Telephone Sales Service.

• Answer calls promptly.
• Take full details of your enquiry, and fully understand your requirements.
• Price competitively.

Collection Service.

• Serve you promptly, safely and courteously in our yards, warehouses and at our trade counters.

We value your business and welcome your feedback. 

Joe Inzani Managing Director Lawsons - Winner of 2009 "Best Independent Builders Merchant Award"